Cancellation & Refund Policy

All iCLINICIAN products available for purchase on our web site are downloadable, functional, and try-before-you-buy. We provide free trial periods to let you fully evaluate our products before you make a purchase decision.

Please use the trial period to make sure that the software meets your needs before purchasing a license. All software is functional during the trial period. None of our software requires registration to enable its primary functionality.

If you purchase one of our products, after your payment has cleared your license to use the software will be activated. Once the license is activated, no refunds will be given. We have this policy since it would be impossible for you to return your registered version of our software.

During your trial period, our support staff are available to assist in installation and configuration via email or telephone. We strongly recommend that all customers download, install, and test the trial version of any product prior to making a purchase.

No refund will be made once a purchase is made. It is up the customer purchasing the product to evaluate a fit of the product during the trial period. Once purchase is made, it is non-refundable and non-transferable.

 

Acceptance of this Refund Policy

It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this policy and that you agree with and fully accept the terms of this policy.

If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us.

Please contact customer service at 0151 737 4104 or email at contact@iclinician.co.uk if you have any questions.

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